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Privacy Policy

INFORMATION COLLECTION AND USE

This Privacy Policy describes the ways in which BerkSites ("Company", "we" or "our") collects, uses, maintains and discloses information collected from our visitors and/or customers (collectively, "Customer", "you" or "your") through the use of the Company websites. 

BerkSites is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may collect information from our customers at several different points on our website, as needed to service our customers, as outlined below.

What information do we collect? 

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or otherwise transfer information to us. 

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or other identifiable and personal points of information. You may, however, visit our site anonymously, though this may result in the inability to utilize some functionality.

We also collect IP Address information on all our users, bear in mind that until you voluntarily provide us with personal information, this information is protected by your Internet Service Provider as outlined in their respective Terms of Service and Privacy Policy.

Use of Services, Website Visits and Support

  • Data relating to your online activity on our websites with respect to our Services, including the following:
    • IP address
    • browser type and version
    • geographic location
    • pages you view
    • how you got to our Services and any links you click on to leave our Services
    • when you update your information, communicate with us, or order new Services
    • metadata about your use and your contacts’ use of our Services and your emails you send (including clicks and opens)
    • your interactions with any videos we offer
    • issues you encounter requiring our support or assistance
    • any device or other method of communication you use to interact with the Services
  • We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
  • Your telephone conversations with us (which we may monitor or record).
  • Email correspondence with us

Social Media

  • Information from third party social networking sites, including information that social networking sites provide to us if you use your credentials at such social networking sites to log into some of our Services (such as your name and email address to pre-populate our sign-up form).
  • The information you allow us to access varies by social networking site, and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.

Other Sources

  • Information you provide to us at seminars or to our partners;
  • Information you provide to us in surveys;
  • Information that is publicly available; and
  • Information you consent to us receiving from third parties.

Provided Email Services

By nature, providing email communication services means that your email correspondence with others is saved on our servers controlled by us as well as our providers. Since we do not host these servers on site, other companies in which we contract with have access to your data physically though not by permission.  This information is private and will be treated as such. In cases of diagnostics and or support related inquiries or to move information from provider to provider, emails meta information may be viewed to ensure proper transfer and operations.

Third Party Data Collection

Or website and services utilize 3rd party software solutions that at some points collect user information as well. The following are those providers as well as information regarding their policies regarding your data.

Google, as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..

Google Analytics

We use Google Analytics to better understand our site visitor behavior.  Please visit Google Analytics Privacy Policy for information about about how this information is collected and how it is used.

Google Adsense

Sometimes we monetize our website with Google Adsense, please refer to the  Google Adsense Privacy Policy

Facebook

We sometimes use Facebook embedded code for social networking plugins, Facebook Privacy Policy.

Hostek

We utilize hosting services of Hostek, please refer to Hostek's Privacy Policy

Spectrum Reach Privacy Policy

 Some of our sites include tracking code from Spectrum for their advertising integrations, https://www.spectrumreach.com/terms-conditions

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways: 

To personalize your experience

(your information helps us to better respond to your individual needs)

To improve our website

(we continually strive to improve our website offerings based on the information and feedback we receive from you)

To improve customer service

(your information helps us to more effectively respond to your customer service requests and support needs)

To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To administer a contest, promotion, survey or other site feature

To send periodic emails

The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information including the use of SSL encrypted communications and in some cases such as passwords and credit card information with encrypted values saved in secured databases. 

Do we use cookies? 

Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information

We use cookies to help us remember and process the items in your shopping cart, understand and save your preferences for future visits, keep track of advertisements and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links 

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

Online Privacy Policy Only 

This online privacy policy applies only to information collected through our website and not to information collected offline.

Visiting Our Websites from Outside the United States

This Privacy Policy is intended to cover collection of information on or via our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this privacy policy.

Your Consent 

By using our site, you consent to this policy.

Changes to our Privacy Policy 

If we decide to change our privacy policy, we will post those changes on this page. 

In regard to GDPR

The General Data Protection Regulation (GDPR) is a new set of laws established by the European Commission.  While this is not US based regulation, if your website is visible and being used in the European Union, you may be held liable.

Right to your information

We keep data about our website users as described above and only because identifiable IF you provide identifiable information to us. If you wish to receive a copy of any data we keep on you, please contact us to request it.

Right to be forgotten

If you wish all data we keep on you to be removed, please contact to request so and we will do so.

RFI (Requests for Information)

Requests for information and or information deletion must be accompanied by certifiable proof of identification. 

Contacting Us 

If there are any questions regarding this privacy policy, or to make information requests, you may contact us using the information below. 

https://www.berksites.com
550 North Eagle St.
Clarksburg, MA 01247


Last Updated: 06/01/2018

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