INFORMATION COLLECTION AND USE
BerkSites is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may collect information from our customers at several different points on our website, as needed to service our customers, as outlined below.
What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or otherwise transfer information to us.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or other identifiable and personal points of information. You may, however, visit our site anonymously, though this may result in the inability to utilize some functionality.
Use of Services, Website Visits and Support
- Data relating to your online activity on our websites with respect to our Services, including the following:
- IP address
- browser type and version
- geographic location
- pages you view
- how you got to our Services and any links you click on to leave our Services
- when you update your information, communicate with us, or order new Services
- metadata about your use and your contacts’ use of our Services and your emails you send (including clicks and opens)
- your interactions with any videos we offer
- issues you encounter requiring our support or assistance
- any device or other method of communication you use to interact with the Services
We store this data we collect in a variety of places within our infrastructure, including system log files, back end databases and analytics systems.
- Your telephone conversations with us (which we may monitor or record).
- Email correspondence with us
- Information from third party social networking sites, including information that social networking sites provide to us if you use your credentials at such social networking sites to log into some of our Services (such as your name and email address to pre-populate our sign-up form).
- The information you allow us to access varies by social networking site, and depends on the level of privacy settings you have in place at the social networking site. You can control and find out more about these privacy settings at the applicable social networking site.
- Information you provide to us at seminars or to our partners;
- Information you provide to us in surveys;
- Information that is publicly available; and
- Information you consent to us receiving from third parties.
Provided Email Services
By nature, providing email communication services means that your email correspondence with others is saved on our servers controlled by us as well as our providers. Since we do not host these servers on site, other companies in which we contract with have access to your data physically though not by permission. This information is private and will be treated as such. In cases of diagnostics and or support related inquiries or to move information from provider to provider, emails meta information may be viewed to ensure proper transfer and operations.
Third Party Data Collection
Or website and services utilize 3rd party software solutions that at some points collect user information as well. The following are those providers as well as information regarding their policies regarding your data.
Some of our sites include tracking code from Spectrum for their advertising integrations, https://www.spectrumreach.com/terms-conditions
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience
(your information helps us to better respond to your individual needs)
To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
To administer a contest, promotion, survey or other site feature
To send periodic emails
The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information including the use of SSL encrypted communications and in some cases such as passwords and credit card information with encrypted values saved in secured databases.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.
Visiting Our Websites from Outside the United States
By using our site, you consent to this policy.
In regard to GDPR
The General Data Protection Regulation (GDPR) is a new set of laws established by the European Commission. While this is not US based regulation, if your website is visible and being used in the European Union, you may be held liable.
Right to your information
We keep data about our website users as described above and only because identifiable IF you provide identifiable information to us. If you wish to receive a copy of any data we keep on you, please contact us to request it.
Right to be forgotten
If you wish all data we keep on you to be removed, please contact to request so and we will do so.
RFI (Requests for Information)
Requests for information and or information deletion must be accompanied by certifiable proof of identification.
550 North Eagle St.
Clarksburg, MA 01247
Last Updated: 06/01/2018